Shipping policy

  • We are pleased to offer completely free shipping on all e-bikes and on accessories over $100 purchase, $15 flat rate shipping on orders below $100 within the 48 contiguous United States.
  • Shipping in Canada is $100 for all e-bikes and $20 flat rate on all accessories.
  • Unfortunately, we do not ship to countries outside of the United States and Canada.
  • Orders are generally shipped requiring a signature at delivery. Once the item has shipped, a cancellation request falls under the return policy and address change requests are subject to a fee.
  • Pre-order and backorder ship based on the estimated time on the product page.
  • Honeywell bikes are not responsible for any lost, stolen, or damaged items due to any parcel service fault.
  • Your payment method will be charged at time of purchase, including pre-order and backorder.